There’s a reason Hudson’s Bay has struggled—and it’s not just because of poor business decisions. I hadn’t stepped foot into a Hudson’s Bay store in over two years, and when I finally did (in late March), it quickly reminded me why I stopped going.
The store technically closes at 9:00 p.m., but at 8:45, I was rudely told that the store was closed and I shouldn’t even think about buying anything. Seriously—what?! To make matters worse, announcements were being made over the speakers, warning customers not to take their time or they wouldn’t be allowed to make purchases. It was an incredibly unwelcoming experience and not how a retail environment should treat its customers—especially in their final days.
Goodbye, Hudson’s Bay (aka The Bay). You won’t be missed. Every time I’ve tried to support or shop there, I’ve walked away disappointed. This last visit just sealed the deal.
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